Legal information Transport rules and liability
General conditions for passengers and baggages
Depending on the country or region where you booked your ticket, Special Conditions may be added to the General Conditions of Carriage.
Limits of liability in case of incident, delay or luggage
Implementation of the European regulations 261/2004
General information on Air France in your country
Terms and conditions when requesting a non-refundable voucher
Discover all our accessibility commitments.
Additional Baggage terms and conditions
Kids Solo terms and conditions
A la carte meal terms and conditions
Lounge terms and conditions
Seat Option terms and conditions
Terms and Conditions for a last-minute paid upgrade
Personalized airport services terms and conditions
Discount Pass General Conditions