Discount Pass

Terms and conditions applicable as of 2021, April 6th.

Use of the Discount Pass

The card is personal and non-transferable. It entitles the passholder to a special Discount Passholder fare that may be changed at any time or on any route, variable according to the routes and the base fares that apply to these routes, and a specific baggage allowance. For the duration of its validity, the Discount Passholder can use the card to travel with a Discount Passholder fare on all Air France routes and those of its partners indicated on the website for which it has been contracted. All parts of the journey at the Discount Passholder fare must take place during the card’s period of validity. The baggage allowance dedicated to Discount passes is valid during the card's period of validity and if used jointly with the card. For international flights with connecting flights solely within metropolitan France, the Discount Passholder fare may be combined with the international fare if the sum is more advantageous than the through fare.  Tickets may only be issued by airlines that guarantee the fare or by approved travel agents. Travelers must present the card, accompanied by an ID at all checkpoints. Theft or loss of the card must be reported to Air France’s local representative. Until a new card is issued, if the Discount Passholder’s identity can be confirmed by the information systems, he or she may continue to travel on the Discount Passholder fare. If the Discount Passholder’s identity cannot be confirmed, the Discount Passholder will be issued tickets at the applicable full fare and will be able to request a retroactive discount on used ticket stubs. Any fraudulent use of the card will lead to the immediate confiscation of the card without prejudice to any ensuing legal proceedings. The decision by the Discount Passholder to subscribe to a partner offer upon signing a Discount Passholder contract authorizes Air France to transmit to this partner the following personal information: last name, first name, professional telephone number, professional e-mail address.

Modification of the contract

  • By the carrier:

Any change to the program leading to an increase in flight frequency is to the benefit of the passenger. Under no circumstances will the reduction of flight frequency, temporary or permanent, entitle the passholder to any card refund.

  • By the passenger:

Eight days notice will be required for any modification to the contract. Contract modifications will only be allowed in case of an upgrade to a higher value contract. The residual value of the initial contract will be calculated on a pro-rata basis according to the number of months used and the difference will be offset against the value of the new contract. A month is considered "used" as soon as it has begun. In any case other than the one above, any contract modification will lead to the termination of the contract as described in the paragraph "Termination of the contract".

Termination of the contract

  • By the carrier: Any termination of a Discount Pass entitles the passholder to a refund based on the residual value of the card as calculated on a pro-rata basis of the months used. A month is considered "used" as soon as it has begun.
  • By the passholder or purchaser of a 1-year membership: If the Discount Pass holder or purchaser’s termination request falls within 4 months of the enrolment date (a month is considered "used" as soon as it has begun), 35% of the card purchase price will be reimbursed in euros or Blue Credits.* Refunds will only be issued to the purchaser. No refund is possible beyond 4 months after the enrolment date. The service fee is non-refundable.

* Euro-issued Cards can only be refunded in Euros and Blue Credit-issued Cards can only be refunded in Blue Credits.

Flying Blue

Discount Pass holders will be automatically signed up for the AIR FRANCE KLM fidelity program if they are not already members. If you do not wish to enrol, simply check the box on the back of the form. The Flying Blue program terms and conditions are available by request from Air France. Initial purchase of a Discount Pass earns 2,500 bonus Miles and 20 XP (Experience Points). Renewal of the card within 90 days after the end of validity earns 5,000 bonus Miles and 20 XP.   The XP (Experience Points) for intial purchase and renewal are credited on the Flying Blue account of the cardholder as of the Discount Pass’ start of  validity (visible on the account from 7 days after starting date).

Personal data protection

Responsibility of the treatment and commitment from Air France The data collected from the cardholder of the Discount Pass (below personal data) are collected by Air France, whose head office is located 45, rue de Paris 95747 Roissy CDG Cedex, as responsible of treatment, in compliance with applicable regulations on personal data protection and especially with the provisions of the data protection act of January 6th, 1978 modified by the General Data Protection Regulation (EU Regulation 2016/679) or GDPR. Purposes and legal basis Personal Data are collected and treated in compliance with the Air France privacy policy for purposes linked to Air France Discount Pass management. More particularly, it is used for subscription and cards management, relationship management with the cardholder, to send necessary information for card use and also claim management. Moreover, personal data are used to send communications for commercial prospecting purposes on prior consent basis. The legal basis of the treatment is the execution of the subscription contract of the Air France Discount pass. Data collected All the personal data and suffixed by an asterisk (*) are necessary to subscribe to the Air France Discount pass. Without the collection of this data, the subscription to a discount pass will not be possible. Recipients Personal data can be used and exchanged by Air France with subcontractors especially to ensure the management of operations linked to the discount passes. These data can be communicated to the card subscriber, cardholder or not, for global or individual statistics as part of a commercial agreement with the company of the cardholder. Transfers outside EU Some subcontractors are susceptible to be established outside of European Economic Area and in a country where the European Commission does not consider protection as adequate. These transfers are realized in compliancy with applicable laws and regulations, especially by case-by-case signature of contractual clauses on European Commission model, or any other GDPR compliant mechanism. Conservation period Personal data are conserved during the card life and afterwards according to modalities describes in Air France privacy policy. Rights The cardholder concerned by aforementioned treatment operations can exercise his/her rights to access, correct, remove, oppose, and limit treatment and data portability concerning him/her under provided conditions by applicable law about personal data. He/She can also remove the consent to communications sent and promotional offers by Air France at any time. Furthermore, the cardholder has rights to define guidelines related to conservation, erasure and communication of his/her personal data after death treated by Air France. About the present treatment, these rights are exercised by mail to AIR FRANCE - JH.FJ - 76 rue du Capitaine Dreyfus CS 90012 - 93102 Montreuil CEDEX, enclosing an ID copy.