Person using inflight WiFi

Inflight WiFi

Thanks to our WiFi Pass options, stay in touch with your loved ones, access your email, or do some work during your flight.

Special offers tailored to you

On aircraft equipped with WiFi, you can choose from 3  WiFi Pass options to get online using your smartphone, tablet or computer.

Message Pass
Message Pass

Connect with your friends and family for free using instant messaging applications.

Surf Pass
Surf Pass

Look at your emails and browse the internet, either for an hour or the duration of your flight.

Stream Pass
Stream Pass

Browse the internet and watch your favorite movies or shows using a faster connection.

Adding WiFi to the fleet

The Air France fleet is being gradually equipped with the latest satellite connectivity technologies. 90% of our aircraft already benefit from WiFi: Boeing 777, Boeing 787, Airbus A318, A319, A330, A350, A220, A320, and A321.

Airbus A350 equipped with WiFi

Our answers to your questions

How can I get online during my flight?

  1. Put your device in airplane mode
  2. Connect to the AirFranceCONNECT network
  3. Open your browser and go to connect.airfrance.com

How can I purchase a WiFi Pass ?

If your aircraft is equipped, you can purchase a WiFi Pass either on board or when you check in, from 30 hours before your flight's departure.

How can I request a refund for a WiFi Pass ?

Did you purchase a Surf or Stream Pass that you were unable to use on board? You can ask for a refund below.

Which messaging apps work with the Message Pass ?

You can use your favorite messaging apps : Messenger, WhatsApp, iMessage, WeChat, etc.

Can I send photos or videos with the Message Pass ?

No, is it not possible to send photos or videos with  the Message Pass.