Air France welcome greeter

Personalized welcome at Paris airports

Air France offers a personalized meet and greet service at Paris-Charles de Gaulle and Paris-Orly airports.

How does it work?

This service is available if you are flying on an Air France, KLM or Delta flight. Choose which part of the trip you need assistance with: departure, connection or arrival. We will meet and greet you and make your trip through Paris-Charles de Gaulle or Paris-Orly easier.

Spoken languages

We accompany you in French or in English. At Paris-Charles de Gaulle, we can welcome you in other languages depending on the availability of our agents.

Our 3 services to choose from

We offer these 3 services according to your needs:

At departure

  • Meet and greet at a designated point
  • We accompany you to the baggage drop-off counter
  • Facilitated passage through security controls
  • We accompany you to your boarding gate*

When in transit

  • Meet and greet at the door of the plane
  • Facilitated passage through security controls
  • We accompany you to your boarding gate*

On arrival

  • Meet and greet at the door of the plane
  • Facilitated passage through security controls
  • We accompany you to baggage delivery

* Or to your lounge (depending on your eligibility), or to your departure hall if you wish to take advantage of duty-free shopping.

How can I book?

To book, you simply need to fill out the form below 48 hours prior to your departure.