Booking fees

Booking fees are administrative costs related to the sale of a ticket. They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on:

Ticket changes

Change made on airfrance.be Self Service Kiosk Change made or a at an Air France airport counter Change made by phone or at an Air France ticket office Change made for a group
Ticket purchased on airfrance.be or at an Air France (ticket office) No booking fees 15 €15 €15 €
Ticket purchased on a third party site or travel agency No booking fees 30 € 30 € 30 €

Refunds

Refund requested on airfrance.be Refund requested by phone or at an Air France ticket office Refund requested for a group
Ticket purchased on airfrance.be or at an Air France (ticket office) No booking fees * 20 € 20 €
Ticket purchased on a third party site or travel agency Refund request to be completed through the third-party website or travel agency used to purchase the ticket*

* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.